The principals at FES have been in the marketing support and logistics business for more than twenty years, during which time we have gained invaluable experience.
In South Africa, unless otherwise requested, delivery will be door to door via courier and will take, from receipt of order, 3 working days in metropolitan areas and 4 to 5 working in outlying areas.
Orders containing Moroka Swallows or Canterbury items usually ship within 8 days of receipt.
Freight on orders between R1001 and R3000 will be charged at R125.
Orders over R3000 will be couriered free of charge.
Freight on orders between R1 and R1000 will be charged at R100.
In cases where next day delivery is requested, costs incurred will be charged on to the purchaser.
Terms and Conditions
Returns, refunds and delivery:
If you are not entirely happy with your purchase you may simply return it within 14 days of receiving the goods. But please make sure that goods are returned in the condition they were received and in the original packaging. We will refund any payments made, except the direct cost of returning the goods, within 30 days.
If a transaction is made and paid for and the product is unavailable, we will contact you immediately and refund payments made, within 30 days of notifying you.
In South Africa, unless otherwise requested, delivery will be door to door via courier and will take, from receipt of order, 3 days in metropolitan areas and 4 to 5 in outlying areas.
In the case of international orders, the delivery time will depend on the shipping method decided on by the purchaser.
Send returns to:
FES Brand Marketing
48a Gunners Circle, Epping 1,
7460
Cape Town
Information Security:
Information security is critical to our business. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information. The information gathered on secure computers is stored in a locked down data center. The number of employees involved in the management of the data center that have physical access to these computers is limited.
We use firewalls and other security technology, as well as implement the highest industry standard security practices, to prevent our computers from being accessed by unauthorized persons.
We also require that any personally identifiable consumer information sent to us by you be encrypted using SSL encryption.
